Your Brand’s Reputation Is Being Defined Right Now
Reputation can make or break a business, but most companies don’t know where they stand. Is your brand seen as trustworthy, or are hidden issues holding you back? Negative reviews and comments might be driving customers away before they reach you. And without a clear plan, it’s easy to feel overwhelmed, unsure of where to start or what to do.
With my comprehensive Brand Reputation Audit, you’ll gain an in-depth understanding of your brand’s standing and a customised plan to turn reputation challenges into growth opportunities. As a Member of the Chartered Institute of Marketing and a trusted expert in brand perception and marketing strategy, I’ve supported companies in identifying hidden issues and rebuilding trust with their customers.
What’s Included in the Brand Reputation Audit
Online Reviews and Feedback Analysis
Turn customer feedback into actionable insights, building trust and improving your brand’s reputation
Social Media Reputation and Engagement
Enhance your social media presence to connect meaningfully with your audience and drive positive engagement.
Website Trust Signals and User Experience
Boost customer confidence and retention with a user-friendly website that showcases your credibility.
Search Engine Results and Brand Visibility
Improve your visibility in search results, making it easy for customers to find and trust your brand.
Competitor Reputation Benchmarking
Gain a clear edge by understanding how your reputation stacks up against your competitors.
Customer Feedback and Sentiment Analysis
Leverage sentiment insights to strengthen customer relationships and boost loyalty.
Crisis Management Preparedness
Be ready to tackle any challenge with confidence, protecting your reputation when it matters most.
Brand Messaging Consistency
Ensure your brand speaks with one clear, compelling voice to build trust and loyalty.
Influencer and Partnership Alignment
Collaborate with the right influencers and partners to amplify your brand’s positive image
Media Coverage and Public Relations Impact
Secure media coverage that highlights your strengths and positions your brand as a leader.
Visual Identity and Brand Recognition
Create a consistent and memorable visual identity that customers recognise and trust.
Actionable Steps to Strengthen Trust and Loyalty
Receive a clear, step-by-step plan to build long-term trust and customer loyalty.
Who I’ve Worked With
What People Say
I had the distinct pleasure of flying Dawn into Orlando Florida to help me bring a newly founded hotel into the cyber grain so to speak. What she did was team build to a critical degree and truth be told become a personal mentor with her insight into industry development.
Randal Holt
Hudson Holdings
Dawn has been a pleasure to work with. She's efficient, competent and uses well-considered processes. Her insights are based on a mix of trusted data and thoughtful creativity.
Carl Dennie
Jerrard Wayne Creatives
I have had the pleasure of working with Dawn on a number of projects recently, I find Dawn to be a true professional in terms of her approach and completion of a task. Dawn's style is refreshing and constructive as she is a very task focused individual that likes to get a job done. I would recommend anyone considering Dawn’s services to give Dawn a go, and let her work speak for itself.
Neil Barrett
Salute Local Jobs
Data-Driven Insights for Smarter Marketing
Why Choose DG Consulting?
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Expertise
- Over 20 years of experience in digital marketing strategy.
- Member of the Chartered Institute of Marketing.
- First-Class Bachelor’s Degree in Business Management.
- Member of the Institute of Hospitality.
- Deep understanding of business challenges and delivering strategies that work.
Experience
- Over 100 five-star reviews from satisfied clients worldwide.
- Expertise in strategic thinking and customer experience
- Most Innovative Digital Marketing Strategist 2023.
- Best Digital Marketing Specialist 2020.
- Excellence in Digital Marketing & CX 2020.
Insights
- TV Expert Contributor and Industry Judge.
- Keynote Speaker, Panelist, Host, and Guest Lecturer.
- Writer and popular author on Substack & LinkedIn.
- Neurodivergent-led business
- #AskDawnGribble – Your go-to for practical marketing insights.
Frequently Asked Questions
Who Does the Brand Reputation Audit Help?
According to a Forbes report, 97% of business owners say online reputation management is critical for success. Our Brand Reputation Audit ensures your brand remains trusted and credible.
This audit is specifically designed for established businesses looking to strengthen trust, improve customer relationships, and protect their reputation. It’s ideal for:
- Business Owners: Seeking clarity on how their brand is perceived and actionable strategies to build trust and credibility.
- Marketing Teams: Needing an in-depth, unbiased analysis of their brand’s online reputation to inform future strategies.
- Customer Experience Managers: Focused on identifying gaps in feedback response, sentiment analysis, and overall customer satisfaction.
- Industry Leaders: Looking to safeguard their brand’s reputation in competitive, fast-paced markets.
Whether you’re struggling with negative reviews, inconsistent messaging, or low customer engagement, this audit provides clear insights and practical recommendations to turn challenges into opportunities.
Who Is the Brand Reputation Audit Not Suitable For?
This audit is not for businesses that are still establishing their presence or have yet to build a strong market position. It may not be the right fit if:
- Your company is a start-up or in the early stages of brand development.
- You’re looking for broad, general advice rather than data-driven insights and actionable strategies.
- Your reputation is not yet impacting revenue, customer trust, or business growth.
This service is designed for established businesses where reputation plays a critical role in customer loyalty, market positioning, and long-term success.
How Long Will the Brand Reputation Audit Take?
The time required to deliver your audit depends on the level of detail and analysis you choose:
- Focused Audit: Delivered within 3–4 weeks
- Comprehensive Audit: Delivered within 4–6 weeks
- Premium Audit: Delivered within 6–8 weeks
These timelines start only after you have provided all the necessary information and documentation requested during onboarding. This ensures the highest quality and accuracy for your audit.
Do You Offer a Free Brand Reputation Audit?
No, I don’t offer complimentary audits. My approach involves in-depth, data-driven analysis tailored to your event’s unique goals and challenges. Unlike basic or automated reports, these audits demand considerable time, expertise, and industry know-how to ensure you receive actionable insights.
If you’re serious about elevating your Brand Reputation marketing, this investment provides a customised roadmap grounded in proven strategies and up-to-date market trends—delivering real value for established organisers and teams committed to making measurable improvements.
Do You Offer Implementation Services?
No, I focus exclusively on delivering high-quality audits that provide actionable recommendations. These audits give you a clear, strategic roadmap but do not include hands-on implementation or campaign management.
Staying up to date with marketing and strategy is critical to achieving sustained growth and staying ahead in an ever-changing business environment. By dedicating my time to research, analysis, and strategy, I ensure that my advice is current, insightful, and tailored to your needs. If I were to focus on implementation, I wouldn’t be able to deliver the cutting-edge strategic advice that helps businesses like yours stay ahead of the competition.
If you have an in-house team or external partners, my recommendations are designed to be implemented seamlessly by them.
Can I Get Support If I Have Questions About My Audit?
Yes, absolutely! Once you’ve received your audit, I provide post-delivery support to help you understand and act on the findings. You can reach out via:
- Contact Us: Leave a message, and we’ll get back to you within 1 working day.
- Email: Send your questions, and I’ll respond with detailed explanations or guidance.
- Video Call: If you need more in-depth support, we can arrange a follow-up video call to address your queries and ensure you feel confident moving forward.
This ensures you’re fully supported as you implement the recommendations from the audit.
What Will the Audit Cost?
Please Note: The prices listed are a guide, as every audit is bespoke and tailored to your specific business needs, ensuring maximum value and actionable insights.
Focused
from
£2495
Popular
Comprehensive
from
£4495
Premium
from
£8995
Next Steps
- DiscoveryDefine Your Goals & ChallengesComplete a detailed questionnaire to outline your objectives and key challenges. A follow-up ensures we focus on what matters most to you.
- ProposalClear Next StepsReceive a structured proposal outlining the approach, key focus areas, and expected outcomes. This ensures clarity and alignment before moving forward.
- ConfirmationSecure Your Audit & Share DocumentsPayment secures your audit as availability is limited. Share your documents securely and confidentially to support the analysis.
- Report & SupportComprehensive Actionable InsightReceive a comprehensive analysis with clear, actionable insights. Follow-up support is provided to help you implement the recommendations effectively.
A damaged reputation costs more than just revenue – Take control today
With limited availability each month, secure your spot now to access tailored insights and actionable recommendations.
