A recorded brand reputation audit to plus a clear action plan to improve trust and conversion.
Your brand’s reputation is being shaped every day in reviews, AI answers, listings, and search results, whether you are managing it or not.
Most operators don’t have a clear view of how they appear to potential guests. Small inconsistencies, slow responses, or weak social proof quietly reduce trust and push demand elsewhere.
For a flat fee of £749, I analyse your full reputation footprint across platforms and deliver a recorded walkthrough with a clear, prioritised action plan you can implement immediately.
In a high-choice environment, guests do not investigate deeply. They compare quickly, make assumptions, and move on.
If your ratings are weaker, your information is inconsistent, or your responses are slow, you lose the booking before the guest ever reaches your website.
This audit shows you exactly where that is happening, why it is happening, and what to fix first to protect revenue and improve conversion.
I’ve worked with brands including Sysco and wagamama. This audit applies the same commercial approach to identify where trust is being lost and how to correct it.
What People Say
Dawn helped take a newly founded hotel from uncertainty to a clear, structured marketing approach. Her input strengthened both team capability and commercial direction.
Randal Holt
Hudson Holdings
Dawn is efficient, structured, and grounded in real data. Her recommendations are clear, practical, and built to be implemented.
Carl Dennie
Jerrard Wayne Creatives
Dawn is focused, direct, and delivers work that moves quickly from insight to action. A strong choice for anyone needing clear direction and execution.
Neil Barrett
Salute Local Jobs
Why Choose DG Consulting?
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Expertise
25 years of experience in digital marketing strategy.
Member of the Chartered Institute of Marketing.
First-Class Bachelor’s Degree in Business Management.
Member of the Institute of Hospitality.
Focused on business challenges and commercial results.
Experience
Over 100 five-star reviews from global clients.
Strategic thinking applied to guest experience.
Awarded for innovation in digital marketing.
Recognised for excellence in marketing and customer experience.
Commercially grounded advice for hospitality operators.
Insights
Industry judge and media expert contributor
Keynote speaker on marketing strategy.
Regular contributor to industry publications and professional networks.
Neurodivergent-led business focusing on objective data.
Practical marketing insights for informed decision-making.
Frequently Asked Questions
Who does the Brand Reputation Audit help?
The audit is designed for hospitality operators and marketing teams who need an objective view of how their brand appears across reviews, listings, and platforms. It supports those who want to understand how reputation is affecting trust, visibility, and booking decisions.
Who is the audit not suitable for?
This service is not for businesses without an existing review presence or digital footprint. It is a bespoke analysis for established operators, not a generic or automated report.
Why is the audit recorded instead of a live call?
A recorded audit allows for a more structured, detailed review of your reputation across platforms. It removes scheduling delays and provides a permanent, re-watchable video asset for your team.
How quickly can you start my audit?
Work begins once your payment is confirmed and your intake form is submitted. I typically complete the forensic review and delivery within 7 working days.
Can I ask questions after watching the audit?
Yes. Every audit includes a 7-day follow-up window. You may submit questions via email, and I will provide clear written clarification.
Do you offer implementation services?
No. I provide the expert Strategic Roadmap and forensic analysis. For step-by-step campaign execution and blueprints to remove friction from your guest journey, you may join the Hospitality Marketing Hub. For high-level strategic analysis of the why, the how, and the specific actions required for commercial growth, you may subscribe to Hospitality Marketing Insight.
Do you offer a free audit?
No. This is a manual, in-depth analysis based on 25+ years of experience. Every audit is bespoke and requires dedicated strategic time.
After payment, you will be redirected to a short intake form to provide your website and goals. Your recorded audit and roadmap will be delivered within 7 working days.
